Shipping policy

 

Please review the details of our shipping process below:

Processing & Handling

  • Most orders ship within 2–3 business days after purchase.
  • During peak seasons or sales, processing times may be slightly longer.

Shipping Speed

  • Standard delivery typically takes 5-12 business days after your order has been processed.
  • At this time, we offer only one standard shipping option.

Address Accuracy

  • Please double-check your shipping address at checkout.
  • If you accidentally enter the wrong address, reach out to us immediately at soltrexoutdoors@soltrexoutdoors.com. We’ll do our best to correct the issue, but cannot guarantee changes once a package has shipped.

Lost or Damaged Packages

  • If your order is lost or arrives damaged, contact us right away at soltrexoutdoors@soltrexoutdoors.com with your order number and details. We’ll work with the carrier to resolve the issue as quickly as possible.